Chatter

Chatter is a great tool that helps people conveniently collaborate at work. It is a tool made by Salesforce, one of the biggest names in enterprising communication webapps. At first glance Chatter looks similar to Twitter or Facebook with the profiles, status updates, and streaming in-line comments. However, what makes it different is it’s a private social network that is just for your business. What I mean by that is you connect with your co-workers and people within your organization and everything within that network is kept private from others. This helps with community building, by making your business or company more connected and accessible to each other. Only people with a verified company email address can join your company network. This can save businesses a lot of time by having little meetings on Chatter to prepare for presentations, or to discuss future ideas, especially since you can communicate while people are in different places geographically. Once you join on Chatter, you can make a profile which helps you get to know more about your colleagues and also have them learn more about you. You can also post and share large files for times where you need an employee’s opinion before a meeting or to proofread a presentation.

Recently they have added new features to Chatter to improve the convenience for connecting with important parts of your business. They made applications for your cell phones, iPad, and your desktop computer to conveniently preview files and share new updates. They have also added customer groups, to securely connect to customers and respond and obtain feedback. Salesforce has really created Chatter to make communicating throughout the business easier than ever. With being able to connect, message, and communicate from anywhere, anytime, while just being on the computer really transforms the way a company can work.